-
Recent Posts
Blog Stats
- 239,858 hits
Archives
- November 2020
- October 2020
- September 2020
- August 2020
- July 2020
- June 2020
- March 2020
- February 2020
- January 2020
- December 2019
- November 2019
- October 2019
- September 2019
- August 2019
- July 2019
- June 2019
- May 2019
- April 2019
- March 2019
- February 2019
- January 2019
- December 2018
- November 2018
- September 2018
- July 2018
- June 2018
- May 2018
- April 2018
- December 2017
- September 2017
- July 2017
- May 2017
- April 2017
- January 2017
- December 2016
- November 2016
- October 2016
- September 2016
- August 2016
- July 2016
- June 2016
- May 2016
- March 2016
- February 2016
- January 2016
- November 2015
- October 2015
- September 2015
- August 2015
- July 2015
- June 2015
- May 2015
- April 2015
- March 2015
- February 2015
- January 2015
- December 2014
- November 2014
- October 2014
- September 2014
- August 2014
- March 2013
Recent Comments
Theo Van As on How to fail… The simple… Nadia on How to fail… The simple… Jannie Steenkamp on How to fail… The simple… Don't Diversify… on Don’t diversify… F… Victor Vickery on Bitcoin is in, Real Estate and… Categories
Tags
- action
- BitCoin
- business
- choice
- communication
- Consistency
- criticism
- Customer Service
- disruption
- Entrepreneurship
- experience
- Goals
- Inspiration
- Leadership
- Listening
- Love
- Marketing
- MLM
- money
- Motivation
- Mug And Tweet
- Questions
- relationship
- Rich Simmonds
- RichSimmondsZA
- self-mastery
- simple
- Simplify
- social business
- social media
- social media marketing
- Social Selling
- Steve Maraboli
- Strategy
- success
- thinking
- Thought Leadership
- Travel
Tag Archives: Customer Service
Demand or Wait for Service?
Have you ever been at a restaurant or coffee shop when the staff have simply not seen you or are so busy serving other patrons that they just don’t serve you? When I speak or run a training session in … Continue reading
Facial recognition and responsibility go hand in hand
by Marina Caenazzo Camatica is the South Africa-based leader in facial recognition and has a product to suit most uses. AI (Artificial Intelligence) in the form of smart storefront cameras take CRM (Customer Relationship Management) to the next level. Facial … Continue reading
The value of Word of Mouth
Your opinion matters and you will often get asked if you can recommend a product, service or restaurant for example. The reason this happens is that we have many options and we would rather try something that is recommended, rather … Continue reading
Posted in LEADERSHIP, Social Communication, Travel
Tagged Customer Service, experience, Marketing, Talk, Word of Mouth
1 Comment
Social Media … Changes and Awakenings in the Customer Relationship
Social Media is an ever-changing landscape, however if your strategy is not yet determined, or if you have not updated your strategy in the past month, then here are a few points to consider. Is your focus on engagement and … Continue reading
When do we KISS?
Your first reaction to the headline of this article may have been … What is this? Why would I need to read this? After all, there is a good chance you are in a relationship and possibly you are even … Continue reading
Posted in LEADERSHIP, Social Communication
Tagged communication, Customer Service, Leadership
1 Comment
Inside The Customers Head #BeatsByDre
Part of my consulting work is to anticipate and work with customer behaviour, most times my clients have difficulty understanding their customers so I thought it best to give you an real life glimpse into the head of a customer. … Continue reading
Posted in Social Communication
Tagged @BeatsByDre, Apple, Beats, Beats by Dre, Customer Service, Headphones
7 Comments