Tag Archives: Service

Demand or Wait for Service?

Have you ever been at a restaurant or coffee shop when the staff have simply not seen you or are so busy serving other patrons that they just don’t serve you? When I speak or run a training session in … Continue reading

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Will your arrogance make YOU accountable?

Have you ever said the following? Are you on Twitter? If you are on Twitter and you have said that people should follow you, think about what you have actually said … By implication you have authentically said ‘I am … Continue reading

Posted in LEADERSHIP | Tagged , , | 1 Comment